Leadership
As the premier legal recovery management organization in the nation, TRAKAmerica’s clients and their reputations are at the heart of everything we do. Our executive leadership team maintains this focus and drives its commitment to delivering results while keeping its values and ethics in the forefront of all daily activities. The leadership team’s breadth of experience and core focus in delivering maximized revenue results for our clients is the foundation for our success.
Team Members
Vincent Iacono
Chief Executive Officer
Mr. Iacono brings over 30 years of experience as a seasoned financial services executive leading the company’s strategic vision and driving growth initiatives. He has a proven track record of leadership, innovation, M&A, and financial performance.
Prior to joining the company in 2008, Mr. Iacono held previous executive roles with MBNA America and Bank of America.
He holds a Bachelor of Science/Marketing degree from the Lerner School of Business & Economics at the University of Delaware.
Gregory Harmer
Chief Legal & Risk Officer
Mr. Harmer brings to TrakAmerica over 20 years’ experience in the consumer finance industry. He currently leads all aspects of legal, compliance, and regulatory matters for the organization.
Before joining the organization in 2014, Mr. Harmer was a partner in major Connecticut-based law firms where he focused on corporate, finance, and transactional matters and the representation of closely held corporations. He also served as General Counsel and Chief Compliance Officer of iQor Holdings Inc. and, before his role with iQor, served in a similar capacity with Fairbanks Capital Corp.
Mr. Harmer holds a B.A. in Economics from Fairfield University and a Juris Doctorate (with distinction) from the University of Illinois Chicago School of Law.
Matt Russell
President, TRAKAmerica
Mr. Russell is a seasoned, proven leader in the banking and accounts receivable business with more than 25 years’ experience. As President, he leads operations, performance, quality and client services for TRAKAmerica.
Before joining TRAKAmerica in 2009, Mr. Russell spent 12 years at Capital One, having key leadership roles throughout the card value supply chain including Legal Recoveries.
Mr. Russell has earned a bachelor’s degree from the University of South Florida and holds a variety of professional certifications.
Neeraj Mendiratta
President, Knova One Inc.
As the President of KnovaOne, a company he founded in 2012, Mr. Mendiratta strategically aligns US and India resources to provide the staffing and technology solutions required by Knova One’s clients.
Before starting his entrepreneurial journey, Mr. Mendiratta held leadership roles at Ocwen, NCO Financial, and Capital One.
Mr. Mendiratta holds a Ph.D. from Virginia Tech, Blacksburg (USA), and a B.Tech (Honors) from the Indian Institute of Technology, Kharagpur (India).
Morgan Smith
Chief of Staff
Ms. Smith has 25 years of operational leadership experience and plays a critical role in working closely with the executive leadership team across the TrakAmerica organization, leading various initiatives for the CEO.
Before joining TrakAmerica in 2023, Ms. Smith held various leadership roles at Citi, Unifund, and a multi-state creditor’s rights law firm.
Ms. Smith holds a Bachelor of Science/Paralegal Studies from the University of Cincinnati and an MBA from Xavier University.
Ken Holton
Chief Financial Officer
Mr. Holton is an executive leader with over 25 years’ experience in financial analysis, database management, and business analytics. His current responsibilities include oversight of the company’s finance, analytics, and information technology and data departments.
Before joining the company in 2010, Mr. Holton started his financial services career at MBNA (eventually Bank of America) followed by NCO Group in their Portfolio Management subsidiary.
Mr. Holton holds a BBA in Economics from Loyola University Maryland and a MS in Business Analytics from St. Joseph’s University. He is also a CFA charter holder.
Roxanne Bartley
Chief Revenue Officer
Ms. Bartley is an accomplished executive with over 20 years of experience assisting organizations in achieving their growth goals within the financial services industry. In her current capacity, she is entrusted with the strategic oversight of enterprise sales, marketing, and strategic partnership initiatives.
Before joining TRAKAmerica in 2023, Ms. Bartley held various leadership positions across multiple servicing companies and led her own successful consulting business, Bartley Ventures LLC.
Ms. Bartley studied Business Administration at City Colleges of Chicago and has earned multiple professional designations.
Jeffrey Marsh
President, Millennium Capital and Recovery Corporation
Mr. Marsh, an accomplished leader in the asset recovery industry, currently serves as President of Millennium. He has been instrumental in implementing long-term strategic vision and execution that has positioned the company for growth.
Before joining Millennium in 2015, Mr. Marsh held pivotal C-level roles leading the successful growth of many privately held businesses and financial organizations.
Mr. Marsh holds a bachelor’s degree from Plymouth State University and professional certification from the Bloch School of Business at the University of Missouri Kansas City.
Cheryl Pearson
Human Resources Executive
Ms. Pearson has 30 years of legal and human resources experience and currently serves as TRAKAmerica’s human resources executive. She is responsible for all aspects of the human resources function, including employee engagement.
Ms. Pearson’s career journey reflects her extensive experience as a senior paralegal, where she contributed her expertise to several prominent law firms along the East Coast. In 2008, she brought her skills to TRAKAmerica, marking a key chapter in her professional growth.
Ms. Pearson holds a certificate in Paralegal Studies from Monmouth College. She also has a PHR certification from the Human Resources Institute and earned the certification of a SHRM Certified Professional (SHRM-CP).