Client Services

Working with each client to develop and execute customized collection and recovery solutions, TRAKAmerica provides a dedicated client services team with comprehensive oversight by our experienced executive leaders.

People First Approach

TRAKAmerica takes a people-first approach to client services. Through our experience understanding the demands and stress executives experience when managing third-party service providers, TRAKAmerica has refined its business to make things easier for the people with whom we work. Our client dedicated team works hard to proactively identify opportunities and potential risks while guiding clients to succeed.

Real-Time Access Account Access

Our client services team provides real-time access to account information through its secure online portal. Clients have direct access to account data and staff to answer questions and provide insight into data analytics.

Customized Reporting & Data Analytics

TRAKAmerica provides dynamic reports (including dashboards and data analytics results) to drive strategic decision- making and can customize the format and layout of each report for seamless integration into each client’s existing business systems and processes.