TRAKAmerica provides creditors, financial institutions and debt buyers with customized solutions to manage their consumer delinquencies.
Consumer Finance Experience
TRAKAmerica’s leadership team collectively has more than 20 years’ experience managing consumer finance portfolios for our creditor clients and our collection agencies and law firms have refined processes and procedures to recover consumer finance accounts at all stages of the account receivable lifecycle. We offer clients insight into effective methods for maximizing account value while mitigating reputation and other associated risks.
Compliance and Controls
TRAKAmerica understands the importance of maintaining strict compliance requirements and controls to ensure that the network delivers top-tier performance while mitigating associated risks and delivers the most respected compliance approach used by top banks and other credit issuers. Our extensive audit standards, controls and testing routines cover all aspects of the service provider relationship from consumer contact to physical and data security. TRAKAmerica has a dedicated staff devoted to conducting regular supplier audits, monitoring for compliance with laws and regulations and testing to ensure the satisfaction of client requirements.
Reporting and Transparency
We understand that the key to success for clients includes customized reporting and full transparency into its processes and performance, TRAKAmerica provides a full suite of reporting and analytics results to provide insight to drive strategic decision-making. We provide granular account-level access to data through our secure online portal, providing clients with a firm grip on the progress of each individual account placed with the network.
Understanding the complications that arise from using third party service providers, TRAKAmerica integrates into clients’ existing business systems and processes to become a seamless extension of their operations and is committed to providing clients with the control and insight they need for strategic decision making.