TRAKAmerica offers a sophisticated nationwide auto finance account recovery network offerings services that range from traditional agency-only treatment to legal recovery management solutions producing superior results. We provide consumers with a positive experience while focusing on performance and compliance to yield results in a respectful and professional manner.
Automotive Finance Experience
TRAKAmerica’s leadership has more than 20 years’ experience managing automotive finance-related receivables portfolios for creditors. Our network of collection agencies and law firms has refined processes and procedures to recover automotive finance accounts at all stages of the account lifecycle and offers insight into effective methods for maximizing account value while mitigating reputation and other associated risks.
Compliance and Controls
TRAKAmerica understands the importance of maintaining strict compliance requirements and controls to ensure that our network delivers top-tier performance while mitigating risks associated with account recovery. Our extensive audit standards, controls and testing routines cover all aspects of the service provider relationship from consumer contact to physical and data security. TRAKAmerica has a dedicated staff devoted to conducting regular supplier audits, monitoring for compliance with laws and regulations and testing to ensure compliance with client requirements.