We leverage a hand selected network of collection agencies and law firms that are positioned and equipped to meet the requirements of each client’s portfolio, ensuring we always achieve the proper balance of performance and quality control.
Unique components of TRAKAmerica's performance strategy include:
• Dedicated Performance Managers with senior level expertise
• Champion/challenger strategy in each state to drive competitive performance
• Robust exception reports which identify gaps in supplier work effort and the litigation process
• Defined objectives and expectations for each agency or law firm in your portfolio